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Small business team working together on computers in an office
🛠️ Your On-Call Tech Team

IT Support & Managed Services

For small businesses and home offices who want a reliable tech partner - not just a one-time fix. We monitor, maintain, and support your devices so small issues never become big ones.

📅 Book a Free Check-Up 📞 Call Us: (825) 767-2829

What's Included

  • Remote monitoring of computers and servers
  • Helpdesk support by phone, email or on-site visit
  • New employee device setup and onboarding
  • Software updates, patching & license management
  • Printer, scanner and peripheral configuration
  • Monthly health reports for your business

Signs You May Need This

  • No dedicated IT person on staff
  • Recurring tech issues slowing your team down
  • Worried about data backups or security
  • Onboarding new employees takes too long
  • Tired of calling a different repair shop every time
Pricing

What It Typically Costs

Example pricing by visit type. Final price depends on the diagnostic - you always approve the cost before we start.

Residential (in-person)Business (in-person)Remote support
Custom quote$79 – $249 / month$59 – $149 / month

All prices in CAD, example ranges for quoting purposes - confirm exact pricing before publishing live.

Try This First

Free Quick-Fix Guide

A few things you can try yourself before calling us. Click any question to expand it.

🖨️ Printer shows offline or won't print ▾
Check that the printer and computer are on the same Wi-Fi network, then restart both the printer and the router. This solves most offline errors. If only one computer can't print while others can, the issue is usually a missing printer driver on that machine.
👤 New employee can't log in ▾
Double-check the username and password were typed correctly (case-sensitive), and confirm the account was fully set up and activated before their first day. If the account was just created, it can take a few minutes to sync across all systems.
🔄 Software won't update ▾
Make sure there's a stable internet connection and at least a few GB of free disk space, then restart and try again. If the update keeps failing at the same step, it's often a corrupted update file that needs a manual reinstall.
📧 Email isn't syncing on a new device ▾
Recheck the email address and password, and make sure any two-factor authentication codes are entered correctly and on time. Repeated failed logins can temporarily lock the account - wait 15 minutes before trying again.
💻 A shared file or folder isn't accessible ▾
Confirm you're logged into the right account and that permissions were granted to your specific user, not just the team in general. Restarting the file-sharing app often resolves temporary sync glitches.
💡 Still stuck, or not comfortable trying this yourself? That's exactly what we're here for - book a free check-up and we'll take it from here.
Our Process

How It Works, Step by Step

1

Free consultation

We learn about your business, devices and pain points - no obligation.

2

Choose a plan

Pick a one-time visit or ongoing monthly support that fits your budget.

3

We set things up

Monitoring tools and support channels are configured for your team.

4

Ongoing peace of mind

We catch problems early and you call us whenever something comes up.

Plans From $79/month

Flexible monthly plans for small businesses, or pay-as-you-go visits if you prefer no contract.

Get a Free Quote
Customer Story

What Edmonton Says

★★★★★

"I had a home networking issue I couldn't solve on my own. They offered same day assistance - my tech knew what he was doing and showed me where I went wrong. Very happy with the service level and efficiency."

- Marc McDavid, Google Review
⭐ See All Google Reviews ✍️ Leave a Review

Request Your Service

Just two quick steps: tell us what's going on below, then pick a day that works for you.

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Wi-Fi & Network Setup

A solid network is the backbone of good IT support.

Virus & Malware Removal

Protect your business devices from threats.
Questions

Frequently Asked Questions

Do I need a contract?

No - we offer both monthly plans and pay-as-you-go visits.

Can you support a fully remote team?

Yes, most monitoring and helpdesk support can be done remotely.

Do you work with home offices too?

Yes, many of our managed service clients are home-based businesses.

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