Small business team working together on computers in an office
🛠️ Your On-Call Tech Team

IT Support & Managed Services

For small businesses and home offices who want a reliable tech partner - not just a one-time fix. We monitor, maintain, and support your devices so small issues never become big ones.

What's Included

  • Remote monitoring of computers and servers
  • Helpdesk support by phone, email or on-site visit
  • New employee device setup and onboarding
  • Software updates, patching & license management
  • Printer, scanner and peripheral configuration
  • Monthly health reports for your business

Signs You May Need This

  • No dedicated IT person on staff
  • Recurring tech issues slowing your team down
  • Worried about data backups or security
  • Onboarding new employees takes too long
  • Tired of calling a different repair shop every time
Pricing

What It Typically Costs

Example pricing by visit type. Final price depends on the diagnostic - you always approve the cost before we start.

Residential (in-person)Business (in-person)Remote support
Custom quote$79 – $249 / month$59 – $149 / month

All prices in CAD, example ranges for quoting purposes - confirm exact pricing before publishing live.

Try This First

Free Quick-Fix Guide

A few things you can try yourself before calling us. Click any question to expand it.

🖨️ Printer shows offline or won't print
Check that the printer and computer are on the same Wi-Fi network, then restart both the printer and the router. This solves most offline errors. If only one computer can't print while others can, the issue is usually a missing printer driver on that machine.
👤 New employee can't log in
Double-check the username and password were typed correctly (case-sensitive), and confirm the account was fully set up and activated before their first day. If the account was just created, it can take a few minutes to sync across all systems.
🔄 Software won't update
Make sure there's a stable internet connection and at least a few GB of free disk space, then restart and try again. If the update keeps failing at the same step, it's often a corrupted update file that needs a manual reinstall.
📧 Email isn't syncing on a new device
Recheck the email address and password, and make sure any two-factor authentication codes are entered correctly and on time. Repeated failed logins can temporarily lock the account - wait 15 minutes before trying again.
💻 A shared file or folder isn't accessible
Confirm you're logged into the right account and that permissions were granted to your specific user, not just the team in general. Restarting the file-sharing app often resolves temporary sync glitches.
💡 Still stuck, or not comfortable trying this yourself? That's exactly what we're here for - book a free check-up and we'll take it from here.
Our Process

How It Works, Step by Step

1

Free consultation

We learn about your business, devices and pain points - no obligation.

2

Choose a plan

Pick a one-time visit or ongoing monthly support that fits your budget.

3

We set things up

Monitoring tools and support channels are configured for your team.

4

Ongoing peace of mind

We catch problems early and you call us whenever something comes up.

Plans From $79/month

Flexible monthly plans for small businesses, or pay-as-you-go visits if you prefer no contract.

Get a Free Quote
Customer Story

What Edmonton Says

★★★★★

"I had a home networking issue I couldn't solve on my own. They offered same day assistance - my tech knew what he was doing and showed me where I went wrong. Very happy with the service level and efficiency."

- Marc McDavid, Google Review
⭐ See All Google Reviews ✍️ Leave a Review

Book Your Service

Two quick steps: tell us what's going on, then pick a day that works for you.

Step 1 of 2 — Tell Us What's Going On

Client Type

Your request is saved automatically and reaches our team right away.

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Questions

Frequently Asked Questions

Do I need a contract?

No - we offer both monthly plans and pay-as-you-go visits.

Can you support a fully remote team?

Yes, most monitoring and helpdesk support can be done remotely.

Do you work with home offices too?

Yes, many of our managed service clients are home-based businesses.

📅 Book Now